West Virginia Insurance Guaranty Association
General Information
Re:
Shelby/Vesta Insurance Companies, in Liquidation
On
The West
Virginia Insurance Guaranty Association (WVIGA) is a non-profit association
created by West Virginia law (§ 33-26) for the purpose of paying insurance
policy claims of West Virginia insureds when an insurance company is placed
into liquidation (we are somewhat comparable to the FDIC which provides
coverage for your deposits if your bank becomes insolvent. The Liquidation order entered against the
Shelby/Vesta Companies triggered our obligations under
Subject
to the limitations and conditions of the guaranty act, we will be paying claims
on Shelby/Vesta policies as soon as we receive the claim files and policy information
from the Liquidator (the Texas Department of Insurance), and we have had an
opportunity to review the files. When we
receive your file, an adjuster will be assigned to your claim, and the adjuster
will contact you. The other insurance
companies operating in
Because
of your insurer’s liquidation, there will likely be some delays in the handling
of your claim. Please have patience with
us, however, since we must have time to review your claim and gather the
necessary documents from the Liquidator.
It may take up to four weeks or longer before we get your claim file.
The WVIGA
pays only those claims resulting from insurance policy obligations, including
unearned premium refunds. We do not pay
general creditors claims. Each claim
that we pay is subject to a $100 statutory deductible, in addition to any
applicable insurance policy deductible.
Unearned premium claims are also subject to a $100 deductible
Any other
available insurance covering any claim must be exhausted before we pay. Anyone with a claim for bodily injuries from
an auto accident against a Shelby/Vesta insured must first submit the claim to
their own auto insurance carrier under the Uninsured Motorists coverage, if
such coverage is available. Your
insurance agent, company representative, or attorney can assist you with this
process.
If you
have a claim for damage to your vehicle caused by an insured of Shelby/Vesta,
you should first submit the claim to your own auto insurer under your Collision
coverage. We will consider payment to
you of any deductible under your collision coverage (less the $100 statutory
deductible) if we determine that the Shelby/Vesta insured was at fault. All other forms of insurance, including
health insurance, must be exhausted before we can make any payments.
As soon
as we have had an opportunity to review your file, we will be in touch with you
to gather any additional information we may need, or we will simply issue a
check to you for your claim if all other information is complete.
We
request that you not call our office unless absolutely necessary, since such
calls will simply tie up our personnel and slow down the processing of claims.
We will respond to all claims as soon as possible.
For more
complete information about the WVIGA, visit the FAQ section of our website.
Thank you for your patience and
cooperation!